Placing an order

When you place an order with us we’ll always send you an email confirmation.

Delivery

All our Products are securely packaged and sent Second Class through Royal Mail within the UK and Air Mail for the rest of the world.  Products will be despatched within 2-3 working days of receipt of your order, subject to availability.

If your goods are not received within 10 days of your order please contact us to ensure the correct details have been provided and your order has been despatched. Please contact:

Tel: 0131 473 3100
Email: enquiries@nlb.org.uk

Exchanges

We do not offer an exchange service, but you can easily place a new order, and relax in the knowledge that we will refund your returned item(s) speedily and efficiently.