Quality

We have a long tradition of providing a high value service to the mariner within the area of our allocated responsibility for the safety of life at sea. We are committed to the continual improvement of all aspects of our service within the context of our Integrated Business Management System (BMS). To this end, we have adopted several internationally recognised Management Standards which underpin our aims and objectives to serve the mariner and for the safety of all.

Under Section 193 of the Merchant Shipping Act 1995, the Commissioners of Northern Lighthouses are appointed as the General Lighthouse Authority for Scotland and its adjacent seas and islands, in addition to the Isle of Man. Under Section 195 of the act, we are vested with responsibility for the superintendence and management of all associated lighthouses, buoys and beacons.

On the basis of this statutory mandate, we are committed to developing and maintaining a fully Integrated BMS, which aligns to both the philosophies and requirements of BS EN ISO 9001, 14001:2015, BS EN ISO/IEC 27001:2013 in addition to BS EN ISO 45001 2018. This approach enables effective and ongoing alignment to the highest management standards and practice, thus underpinning our corporate assurance processes and driving best practice and continuous improvement throughout the organisation.

The scope of certification covers: ‘The provision of navigational aids to navigation to seafarers and other organisations around the coast of Scotland and the Isle of Man, including design and maintenance of aids to navigation and systems, logistical support and associated technical and professional services, including back office functions.

We are committed to the provision of reliable, effective and efficient aids to navigation. Our skills in this vital field have been built up over 230 years of service to the mariner in the harshest of marine environments. Our equipment and the service we provide, are ‘mission critical’ to ensuring safe maritime navigation.  In this regard, we maintain Lloyds Register Quality Assurance certification in relation to the services we provide.

Integrated Business Management System Policy (PDF)

We are members of:

  • The British Safety Council
  • The Chamber of Shipping of the United Kingdom
  • The International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA). The IALA method of measurement and recommended performance standards are set for each type of Aid to Navigation, and we operate in compliance with these standards.