The nerve centre of the organisation, reaching from Muckle Flugga in Shetland to Chicken Rock off the Isle of Man, lies behind the Georgian frontage of 84 George Street, Edinburgh. There, under the Chief Executive, the staff fall into four sections: The Chief Executive controls Human Resources; Quality, Health & Safety and Environmental; the Secretary to the Board; and Public Relations.The Director of Engineering controls Engineering, Design, Maintenance and Support; The Director of Marine Operations runs Ship and Helicopter operations and all navigational and business development matters; and the Director of Finance controls Administration, Finance, Information Systems and Commercial. NLB Edinburgh also provides the Monitor Centre, from which the operational parameters of automated major and minor lighthouses are monitored by land-line and radio link night and day throughout the year.
Skilled Technicians are based in Edinburgh, Oban, Orkney and Shetland to provide rapid response to outages and to carry out maintenance.